American Red Cross of Central Florida 

Senior Services Help Center

Senior Services Frequently Asked Questions

Do you have any disaster preparedness information for seniors?

Yes, we have preparedness tips and contact information available here.

I am homeless and a senior. Can the Red Cross help me?

Seniors who have become homeless may contact our Emergency Services department at (407) 894-4141 for assistance.

I am interested in the Lifeline personal emergency response system. Can you give me more information?

Lifeline offers a "Personal Emergency Response Service" (PERS) to anyone who lives alone and may benefit from easy access to an emergency phone call at all times. PERS consists of a personal help button, which is worn directly on the person who lives alone and is connected to a small in-home communicator. The communicator automatically dials the Lifeline Response Center if the button is pushed. Users have their choice of how to wear their personal help button — on a pendant around their neck, or on a wristband.

Although most of the Lifeline users are senior citizens who live alone, the services are also valuable for disabled residents or people with other health problems.

For more information, call (407) 894-4141 or email mail@centralfl-redcross.org.

I am a senior and I live alone. What personal assistance programs are available to me?

The American Red Cross of Central Florida has Dial-A-Friend, which is a free, daily telephone reassurance program (online DAF registration form). We also have Lifeline, which is a subscription-based personal emergency response program. Click here for more information on the Lifeline program.

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Headquarters: 5 North Bumby Avenue, Orlando, Florida 32803 Phone: (407) 894-4141

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