
Disaster Services Classes
- ARC RCE-11 - Call Agent Classroom:
A self-guided online section of ARC RCE-1 using PowerPoint. Students must sign up for the course, complete it and take a short written and oral examination to prove proficiency in the classroom techniques before advancing to the practicum. Once the class has been completed, email Monica Potaczala at monicap@centralfl-redcross.org to schedule the examination.
Price: $0.00
Please view the ppt below:
Stock Num: 16No available dates at this time. If you would like to be notified when dates for this course are scheduled, please email us and we'll let you know.
- ARC RCE-1 - Call Agent Classroom:
Learn to answer calls to the national 866-GET-INFO number and work in a local call center during times of disasters in other areas of the country. Good computer and telephone skills necessary.
Price: $0.00
Stock Num: 15Date/Time Location End Sep 23, 2008 6:30 pm Orange County Service Center 9:30 pm Oct 7, 2008 9:00 am Orange County Service Center 12:00 pm Nov 4, 2008 9:00 am Orange County Service Center 12:00 pm - ARC RCE-2 - Call Agent Practicum:
Learn the technical and hands-on portion of the call agent training and practice your skills.
Price: $0.00
Stock Num: 17Date/Time Location End Sep 27, 2008 9:00 am Orange County Service Center 1:00 pm Oct 18, 2008 9:00 am Orange County Service Center 1:00 pm Nov 22, 2008 9:00 am Orange County Service Center 1:00 pm - Client Casework: Providing Emergency Assistance:
Client Casework: Providing Emergency Assistance is an instructor-led, video-supported course designed to train Red Cross caseworkers how to conduct effective client interviews and provide appropriate assistance to help meet a client's immediate disaster-caused or disaster-aggravated needs.
Price: $0.00
This learning experience consists of a series of short instructor and video presentations interwoven with class discussions, which focus on the skills, knowledge and attitudes required of a Red Cross caseworker. This learning experience culminates in an interactive, hands-on simulated activity during which participants are provided the opportunity to conduct interviews, assess client needs and determine the appropriate assistance, using the tools and resources available to caseworkers.
Stock Num: 1Date/Time Location End Sep 6, 2008 9:00 am Orange County Service Center 5:00 pm Oct 18, 2008 9:00 am Orange County Service Center 5:00 pm - Community Disaster Education (CDE) Workshop:
The purpose of this course is to prepare presenters to provide information on ways to overcome disaster denial issues and to motivate individual and family disaster preparedness.
Price: $0.00
Stock Num: 5028Date/Time Location End Sep 27, 2008 9:00 am Orange County Service Center 5:00 pm - Disaster Action Team (DAT) Workshop:
This workshop teaches the basic responsibilities of a Disaster Action Team member and prepares volunteers to become a member of the Red Cross initial response structure, providing immediate care to victims of disaster.
Price: $0.00
Stock Num: 9001Date/Time Location End Nov 18, 2008 6:30 pm Orange County Service Center 9:30 pm - Disaster Mental Health Services: Overview:
The purpose of this course is to help participants understand the Disaster Mental Health Services (DMHS) function within the American Red Cross Disaster Services Program. Participants will learn how Disaster Mental Health Services support disaster relief workers and people affected by disasters.
Price: $0.00
Stock Num: 3077202No available dates at this time. If you would like to be notified when dates for this course are scheduled, please email us and we'll let you know.
- Disaster Public Affairs Overview:
The purpose is to provide an overview of the role Public Affairs plays in disaster relief as well as guidelines for Red Cross employees and volunteers working in any activity to use when responding to a media inquiry.
Price: $0.00
* Note this course is now only available online. Please go to "Online Learning: Preparedness & Response Volunteer Courses" link above to get access.
Stock Num: ONLINE DSOSS201CNo available dates at this time. If you would like to be notified when dates for this course are scheduled, please email us and we'll let you know.
- Emergency Operations Center/Incident Command Liaison:
The purpose of this 8-hour workshop is to prepare American Red Cross paid and volunteer staff to serve as a liaison to represent the Red Cross at an Emergncy Operations Center and support the information and coordination process.
Price: $0.00
Stock Num: 3083No available dates at this time. If you would like to be notified when dates for this course are scheduled, please email us and we'll let you know.
- ERVs: Ready, Set, Roll:
The purpose of this course is to prepare Red Cross volunteer and paid staff to safely and effectively use an emergency response vehicle (ERV) and its equipment to meet feeding and other service needs of the people affected by a disaster. The course consists of two parts. The first part is approximately thee hours of self-study. At the conclusion of the self-study, participants must attend the second part, which consists of ERV orientation and a road test.
Price: $0.00
Stock Num: 3068402No available dates at this time. If you would like to be notified when dates for this course are scheduled, please email us and we'll let you know.
- Financial and Statistical Information Management :
The purpose of this basic-level disaster services course is to prepare Red Cross employees and volunteers to perform the tasks of a Financial & Statistical Information Management (FSI) service associate on a disaster relief operation.
Price: $0.00
Stock Num: 1Date/Time Location End Sep 13, 2008 9:00 am Orange County Service Center 5:00 pm - Foundations of Disaster Mental Health:
This course consists of a series of presentations, interactive discussions
Price: $0.00
and table group activities designed to support participants learning of the
key concepts, knowledge and skills required of anyone who is assigned to
Disaster Mental Health (DMH). To the extent possible, this experience
allows participants to apply their learning to real-world examples that
reflect the work-related challenges experienced by DMH, be it on a
Disaster Action Team response or serving on a larger disaster relief
operation.
Stock Num: 1No available dates at this time. If you would like to be notified when dates for this course are scheduled, please email us and we'll let you know.
- Fulfilling Our Mission/ Disaster Orientation:
Fulfilling Our Mission: Translating Your Compassion into Community Action is a basic, entry level instructor-led course, which introduces potential disaster volunteers and members of other local agencies to the role of the Red Cross in the community's actions in preparing for, responding to and recovering from emergencies and disasters. The course will enable individual volunteers to translate their care and compassion for their community into action and provide information to other community agencies on Red Cross work and possible partnership in preparation for and response to a disaster.
Price: $0.00
Stock Num: 14Date/Time Location End Sep 30, 2008 6:30 pm Orange County Service Center 8:30 pm - Fundamentals of Disaster Assessment Part 2:
Fundamentals of Disaster Assessment (DSIMS200B) is a blended learning course consisting of two components, online (DSIMS200C) and instructor-led (DSIMS200A). Successful completion of both course components is required to receive a certificate of course completion.
Price: $0.00
*** Please note you must complete the online class before attending part 2.
The instructor-led component of the course (Part 2) will reinforce and build upon content presented in the online component while providing participants with the opportunity to apply their knowledge and develop skills in Disaster Assessment through applied learning activities.
Stock Num: 00Date/Time Location End Oct 11, 2008 3:00 pm Orange County Service Center 8:00 pm - Fundamentals of Disaster Public Affairs: The Local Response :
Fundamentals of Disaster Public Affairs: The Local Response is a facilitator-led course that introduces Red Cross communicators to the critical tasks necessary to initiate a chapter disaster public affairs response.
Price: $0.00
Participants will have the opportunity to engage in case-based scenarios, group exercises, practice activities and open discussions. These participatory activities reinforce important concepts and meet segment objectives.
Stock Num: 15Date/Time Location End Oct 4, 2008 9:00 am Orange County EOC 5:00 pm - Health Services Response Workshop:
Health Services Response is an instructor-led workshop designed to
Price: $0.00
orient licensed or certified health professionals to the roles and
responsibilities of a Health Services Associate when working on behalf of the American Red Cross to meet the disaster-related health needs of clients.
This one-day learning experience consists of a series of presentations, class discussions and small table group activities during which participants work as members of a Red Cross Health Services team to resolve complex problems. These activities
require workshop participants to apply their professional knowledge,
experience and critical thinking abilities to the work-related
challenges experienced by Red Cross workers who provide immediate assistance to clients in the aftermath of a disaster.
Stock Num: 1Date/Time Location End Nov 1, 2008 9:00 am Orange County Service Center 5:00 pm - Introduction to Disaster Services:
Introduction to Disaster Services is an online course consisting of three separate learning modules that will introduce learners to American Red Cross Disaster Services and allow them to discover how volunteers support this critical mission and to explore ways they can become involved in a local chapter. The course takes approximately 45 minutes to complete.
Price: $0.00
Click here to take this course.
Stock Num: 3066No available dates at this time. If you would like to be notified when dates for this course are scheduled, please email us and we'll let you know.
- Logistics: An Overview:
Introduces participants to the management of material and logistical resources on disaster operations at the chapter level.
Price: $0.00
Stock Num: 30711Date/Time Location End Oct 4, 2008 9:00 am Orange County Service Center 12:00 pm - Logistics: Simulation:
The purpose of this training is to provide participants an opportunity to practice the knowledge and skills needed to run a successful logistical operation in their local chapter.
Price: $0.00
Stock Num: 30712Date/Time Location End Oct 4, 2008 1:00 pm Orange County Service Center 5:00 pm - Mass Care: Overview:
This course provides basic information about the activities of the Mass Care function. Participants will learn about the skills and abilities needed by Mass Care workers and how they can get started in their local chapter.
Price: $0.00
**Please Note: The name of this course has been changed. The new name is "Community Services Overview", which is listed at number 30 below.
Stock Num: 30681Date/Time Location End Oct 10, 2008 6:00 pm Orange County Service Center 7:00 pm - Mass Casualty Disaster:
The purpose of this course is to prepare Red Cross employees and volunteers to provide a more effective initial response to a mass casualty disaster.
Price: $0.00
Stock Num: 3079102Date/Time Location End Nov 22, 2008 9:00 pm Orange County Service Center 5:00 pm - Psychological First Aid:
This basic level Disaster Services course consists of five separate segments and a self-review questionnaire which is completed after the training has been completed. The course provides a framework for understanding the factors that affect stress responses in disaster relief workers and the clients they serve. In addition, it provides practical suggestions about what you can say and do as you practice the principles of Psychological First Aid.
Price: $0.00
Stock Num: DSCLS206ANo available dates at this time. If you would like to be notified when dates for this course are scheduled, please email us and we'll let you know.
- Shelter Management Workshop:
- Public Affairs in Disaster (now online):
-To assist Red Cross paid and volunteer staff in working with the Public Affairs function on a local disaster relief operation and to initiate the Public Affairs function on a State or Major disaster relief operation.
Price: $0.00
Stock Num: ARC 3080-1No available dates at this time. If you would like to be notified when dates for this course are scheduled, please email us and we'll let you know.
- Statistical and Cost Report of Disaster Operation (Form 2066) Self Study :
The Statistical and Cost Report of Disaster Operation (Form 2066) Self Study is designed for employees and volunteers of the Red Cross who are responsible for the management and delivery of services at all levels of disaster relief operations.
Price: $0.00
Stock Num: 13No available dates at this time. If you would like to be notified when dates for this course are scheduled, please email us and we'll let you know.
- Shelter Operations:
This class provides information on opening, maintaining and closing shelters, space management, equipment and supplies, and problem solving.
Price: $0.00
Stock Num: 306811Date/Time Location End Oct 11, 2008 9:00 am Orange County Service Center 11:00 am - Shelter Simulation:
The purpose of this training is to provide participants an opportunity to practice the knowledge and skills needed to run a successful shelter operation.
Price: $0.00
Stock Num: 306812Date/Time Location End Oct 11, 2008 12:00 pm Orange County Service Center 2:00 pm - Weapons of Mass Destruction/Terrorism: Overview:
The purpose of this course is to provide basic information about the issues and safety concerns in performing our work in an environment involving a Weapons of Mass Destruction and/or Terrorism (WMD/T) incident. Participants will learn about the skills, abilities, and knowledge needed by disaster workers performing duties in this environment.
Price: $0.00
Stock Num: 30792No available dates at this time. If you would like to be notified when dates for this course are scheduled, please email us and we'll let you know.

